SUBSTITUTION POLICY

Due to varying supplies and demand, we occasionally run out of a particular plant or flower. If this should be the case with a flower you ordered, we will ship you a flower with as close to the same features as possible.

In all cases, when a substitution is necessary, it will be of equal or greater value to the plant you ordered.

If the plant you ordered is simply unavailable, you will receive a courtesy call or email from our representative to discuss a possible substitution. Your credit card will not be charged until orchid is confirmed and shipped.